Transform your clients into advocates

Very proud and excited to be featured sharing my thoughts and tips on how to "Transform Your Clients in Advocates" in this month's fantastic Brand You Magazine.

I start by asking the readers:

"*Do you really know what your clients think of you?

*Do you understand them, their challenges, their needs, and what opportunities they are looking forward to?

*Have you ever wondered how you could make your clients happier, more engaged and loyal?

*Do you know how to turn them into advocates?

Now, for the killer question… Can you answer yes to any of the questions above? If not - now is the time to ask your clients the right questions so that you can!"...

Now, for the killer question… Can you answer yes to any of the questions above? If not - now is the time to ask your clients the right questions so that you can!

If you want to read more - the article is attached as a PDF in the comments. And indeed, you can buy the magazine online or in hardcopy too - (link in comments) - where there are some really interesting articles around the importance of customer care and the client experience.

Thank you to Olivia Marocco for the opportunity to write for your wonderful magazine.