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What if you really knew what your clients thought about you... and what they want?
20+ years of experience in building better
human relationships in agencies and beyond.
I can help you to build relationships with your people (from your clients to your teams) in an empathetic and humancentric way. I do this by conducting client and team interviews as an impartial listener, which enables me to feedback ways you can improve your business with a focussed and strategic approach.
My involvement provides valuable insights that is proven to dramatically improve retention, reputation, services breadth and ultimately revenue, while helping you to have happier people in your business.

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