Transform your business for a better world. Turn customers into advocates.
Collaborate smoothly. Do things differently.
Design your business to be more human
Imagine having your customers singing your praises and sharing their experiences far and wide. You don’t have to know all your customers personally to give them a great experience, to have your team ready, willing and able to delight them. Imagine that you know what your clients or customers want and can deliver it to them consistently and reliably. Your team collaborating smoothly, enjoying the part they play to deliver a great result for your clients and customers.
We are inspired to work differently and question traditional business practices. We collaborate with those who want to bring humanity back into the world of work.
Remeny was told she spent too much time on the phone "just chatting" and not working. Guess who wanted her as their account manager......
Mike has been working for himself so long, he doesn't know what office politics is, but misses Friday afternoon drinks......
Ghilaine struggles with being lazy. She finds quicker and easier ways to do boring things so that everyone works on activities they enjoy with people they like. It really is possible......
We work with what you already have, we can help grow your business from the inside-out. We support and enhance how you work; supporting you to become smarter, more resilient and effective.
Our principles drive us, they are:
We are inspired to work differently and question traditional business practices. We collaborate with those who want to bring humanity back into the world of work.
Remeny was told she spent too much time on the phone "just chatting" and not working. Guess who wanted her as their account manager......
Mike has been working for himself so long, he doesn't know what office politics is, but misses Friday afternoon drinks......
Ghilaine struggles with being lazy. She finds quicker and easier ways to do boring things so that everyone works on activities they enjoy with people they like. It really is possible......
We work with what you already have, we can help grow your business from the inside-out. We support and enhance how you work; supporting you to become smarter, more resilient and effective.
Our principles drive us, they are:
- Listen First
- Strong relationships
- Collaboration over competition
- Balance: making work, work for you
- Being proactive and intentional
- Sustainability and longevity
- Individuality as an asset
- Humanity in business
What our clients say
Remeny has been working with us since April 2018, and in a short amount of time has transformed our sales and marketing. During the first financial year alone our revenue grew by over 40%.
But perhaps the biggest impact has been with the client care calls, where Remeny arranges a friendly call with our clients. She is able to talk with them independently from their account management teams, and really find out how happy we are making them, or how we can improve.
There has been a lot of great feedback and we have been able to improve our service considerably as a result.
John Onion
Founder, upriseUP
Founder, upriseUP
Thank you so much Ghilaine! I wanted to tell you that it made me feel really good to have the session with you. I needed the burst of energy and you re-inshuffling (doesn't seem to be an English word) confidence in me.
It felt like a luxury, my equivalent of a spa day if I was that kind of woman who likes spas.
Thank you again for having shared your magic, and hopefully soon again.
Helene Guillaume
CEO, Wild.ai
CEO, Wild.ai
Who we are
Remeny Armitage
I work with businesses to turn their clients into happy and loyal advocates who want to help your business grow.
I want people to develop great relationships with their clients. I develop and run client advocacy programmes that make clients feel appreciated, and give insights to improve businesses.
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Ghilaine Chan
I concentrate on how everyone works together, enabling people to play to their strengths, increasing productivity, engagement and dare I say, enjoyment.
I facilitate ownership and smooth communication. I generate sustainable and practical systems to improve your effectiveness and outcomes.
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Mike Strange
I collaborate with founders and small businesses to turn their ideas into products.
When you want to do something new, there are always obstacles and constraints - but equally, there is always a way.
Let’s work together to find it. |
Some of our popular services
All our services build resilience, agility, and profitability by increasing focus and navigating complexity.
Inside/Outside Discovery
To understand how the outside world views you is the first step in improving your business. The second step is how you see yourself.
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Client Advocacy and CareWe work with you to turn your clients into advocates. We help you understand your client's challenges, increase retention, your marketing focus and improve your business as a whole whilst, serving your clients better.
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Boost Smooth Collaboration
Fully understand each person in your team and determine how you want to work together to enable everyone to work to their strengths and be supported with their weaknesses.
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