work with me
I help my clients understand their people, starting with their clients with the aim of turning them into advocates. Below are the three core services I deliver to my clients. I tailor each project depending on your needs. Please get in touch if you'd like to find out more.
Client insight programmes
I help businesses to truly understand what their clients think of them by interviewing a business’s clients and feeding back ways they can improve the business, whilst looking for future opportunities and ways they engage with their customers in a more human way leading to more loyalty, retention and trust. I offer a range of different packages depending on your needs.
Team insight programmes
With the insight from your clients I report on how you can improve your business according to what your clients really want, with the aim of turning them into advocates. The insight will feed into your positioning and marketing strategy overall.
Marketing, workshops etc
By proactively listening we open up, conversations, identify at risk clients and advocates. Improve marketing whilst finding new projects and renewing retainers. Ultimately, we can improve client relationships whilst growing the revenue!
Find out more
If you'd like to speak to me about how I could help you learn more from the people in your business, do get in touch.