Our Services

All our services build resilience, agility, and profitability by increasing focus and navigating complexity. 

Inside/Outside Discovery

To understand how the outside world views you is the first step in improving your business. The second step is how you see yourself.

Client Retention and Care

Your clients are a core asset and, ultimately, an all important advocate of your business there is nothing better than word-of-mouth business development!

Accelerate Smooth Collaboration

Fully understand each person in your team and determine how you want to work together to enable everyone to work to their strengths and be supported with their weaknesses.

Inside/OutsideDiscovery

To understand how the outside world views you is the first step in improving your business. The second step is how you see yourself.

  • How does your team, clients, potential clients and the world view you?
  • What does your marketing say about you?
  • What’s your personality?
  • What’s your USP?
  • Why do people want to work with you?

This workshop will look at how you are portraying yourself and how you are getting in front of your potential clients. We will look at what you are doing inside your business and how that affects your current clients and your business development.
We provide an action plan that focuses on how you can improve:
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  • Client Retention
  • Smooth Collaboration
  • Team Effectiveness
  • Use of Technology

Client Retention and Care

Client care is a critical part of your business to help ensure client retention. Your clients are a core asset and, ultimately, an all important advocate of your business there is nothing better than word-of-mouth business development!
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By scheduling regular client care calls with your clients, they have the opportunity to tell you how everything is going.

This is  a great way of making sure your clients feel loved and appreciated and it gives them a chance to keep you updated with what support they need.

It has the added benefit of being a brilliant way of gaining insight to help you improve your business internally and ensure your team is empowered and supported in doing a great job for you and your clients.

Accelerate Smooth Collaboration

How are we supposed to get the best from the people we work with and work in a way that means they deliver their best work? How do we find ways to work together when everyone has their own style and diversity of views?

​We create manuals to show us how to get the best out of the products we buy, why don't we have the same for the people we work with? Rather than treat them as you wish to be treated, how about we treat them as they want to be treated?

This is a great way to fully understand each person in your team. By extension, you can determine how you want to work together to enable everyone to work to their strengths and be supported with their weaknesses.
​When expectations are set and met, trust and empathy grows between people and productivity and collaboration increases.
Increased trust

Improved working relationships

Faster team formation and onboarding

Higher productivity

Technology Partnering

If you have an idea for a digital product or an in-house system, getting things started can be very challenging. There are a lot of significant decisions to be made along the way and without the necessary background knowledge, that can be very stressful and difficult to navigate. 

Our technical partnering helps solo-founders and small businesses bridge those knowledge gaps and give you the information you need to make better decisions. ​We take an "optimistic-realist " approach based on long experience of the realities of creating digital products.

We know that each project comes with its own set of constraints and obstacles, but there is always a way. Our job is to be by your side, helping to find a path that works for you and your business.

Every client's needs differ, we look at the specific problems and together, we can work out what's going to be the most effective way forward for you.

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