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I am quite good at not taking things personally. Common thoughts I often have are ' It is not all about you'. Most people don't really care about you, they are too busy caring about themselves and what is going on in their lives.
It is one of the reasons I like the quote "Everyone is fighting battles you know nothing about. Be kind. Always" Apologies, I can't find the person who said it first, but that doesn't really change the sentiment.
Anyhow, taking things personally can be hard for a lot of people. Flippant comments made by people they care nothing about, can have a deep impact. Bad things are often easier to believe than positive comments. I fully stand by the fact that insults should not be taken personally and you need to protect yourself from abuse in all its forms.
However, often, you do need to take things personally so that you have the drive to impact change or just service a customer or client properly. Taking things personally means that you go the extra mile to make things right and aim for satisfied customers.
Ensuring you meet the expectations you set with your clients, customers, colleagues and/or partners is the fundamental personal service and it is the most likely way you can keep them satisfied. If you work, run a business, live a life, interact with others, taking your interactions with others personally is the best way to build relationships and maintain them positively. It seems in today's business world, these things are optional.
It isn't personal, its business, but to the people you interact with, it may be anything but.
Remembering that may be the great defence against not caring and dismissing the value that you bring by taking it personally.
Previously posted on Medium.
In the simplest terms, I help people to get ready to profitably scale. What you do with a room full of people is very different to how you do it when they cross cities, continents or oceans.
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